Introduction

Welcome to Saphfyre! These Terms of Service ("TOS") govern your access to and use of our services, including our website, bookings, content creation, and consultancy services. By using our services, you agree to comply with these terms.

Services

Saphfyre provides a range of creative content solutions including photography, videography, graphic design, web development, and consultancy services. By booking a service through our website, you acknowledge that:

Our membership plans provide varying levels of access to services (e.g., number of shoot days or consultancy sessions).

Additional services beyond membership allowances may incur extra charges as outlined in the service descriptions.

Membership Plans

Saphfyre offers three membership tiers: Premium, Standard, and Lite. Each tier includes different levels of access to our services, as described on our membership page. You agree to the following:

Payments for memberships are made in advance on a monthly basis unless stated otherwise.

Unused services do not roll over to the next month.

Cancellation of memberships must be made at least 14 days before the next billing cycle.

Bookings & Cancellations

Shoot Bookings: Shoots can be booked via the calendar on our website, subject to availability. Rescheduling or cancellations must be made at least 48 hours in advance. Failure to do so may result in the forfeiture of your shoot day.

Consultancy Bookings: Consultations can be booked through the consultancy system. Premium members can book unlimited consultations, while other members are subject to the terms of their membership plan.

Payment & Pricing

All prices are listed in GBP (£) and are subject to VAT where applicable.

Payment for services can be made via credit card, debit card, or direct bank transfer.

Hourly rates, additional shoots, and extra consultancy sessions will be billed according to the prices outlined on our website.

Revisions & Delivery

Clients are entitled to 3 revisions per deliverable (photo/video/graphic design). Additional revisions will incur extra charges at £30 per revision.

Final delivery of content will be made via secure digital platforms, and clients will be notified once the content is available for download.

Intellectual Property

All content created by Saphfyre remains the intellectual property of Saphfyre until full payment is received. Upon receiving full payment, intellectual property rights will be transferred to the client for the agreed-upon deliverables.

Liability

Saphfyre will not be liable for any indirect, incidental, or consequential damages that result from the use of our services. Our total liability in connection with any service will not exceed the amount paid by the client for that service.

Changes to Terms

Saphfyre reserves the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of our services following such changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by and construed in accordance with UK law. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.