Introduction

At Saphfyre, we are committed to protecting your personal information and ensuring your privacy is respected. This Privacy Policy explains how we collect, use, and share your personal data in accordance with the General Data Protection Regulation (GDPR).

We collect personal data necessary to provide our services, including:

Personal Information: Name, email address, contact details.

Booking Information: Dates, times, and details of your bookings for shoots or consultations.

Payment Information: Billing details and transaction data (processed securely through third-party payment processors)

How We Use Your Data

We use your data for the following purposes:

To facilitate bookings for shoots and consultancy sessions.

To process payments and manage memberships.

To communicate with you about your services and provide customer support.

To send marketing emails or newsletters if you have opted into these communications (you may unsubscribe at any time).

Legal Basis for Processing

We process your personal data on the following legal bases:

Contractual Necessity: To provide the services you request (e.g., booking shoots, consultations).

Consent: Where you have opted to receive marketing communications.

Legal Obligation: To comply with legal obligations such as tax and accounting rules.

Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected or as required by law. Payment information is not stored by Saphfyre but processed through secure third-party payment systems.

Data Sharing

We do not sell or share your personal data with third parties for their own marketing purposes. We may share your data with trusted third-party service providers (e.g., payment processors, hosting services) only to the extent necessary to provide our services.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request that we correct any inaccurate or incomplete data.

Right to Erasure: You can request that we delete your data, subject to legal obligations.

Right to Data Portability: You can request that we transfer your data to another service provider.

Right to Withdraw Consent: You may withdraw your consent to receive marketing communications at any time.

Data Security

We use appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Our website uses SSL encryption for secure transactions.

Cookies

We use cookies on our website to enhance user experience and collect usage statistics. By using our website, you consent to the use of cookies as described in our Cookie Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: saphfyre.contact@gmail.com
Phone: +44 (0)75 3486 1390